Terms of Purchase

These Terms of Purchase govern all purchase transactions, order services, product after-sales rights and obligations between our website and all individual customers. All shopping behaviors, order placements and payment operations conducted on this website are subject to the following unified purchase terms and service specifications. By completing order payment and confirming purchase, customers fully acknowledge, understand and agree to abide by all rules stipulated in these Terms of Purchase.

1. Pricing & Currency Standard

The unified settlement currency for all products and orders on this website is United States Dollar. All product prices, discount calculations, order settlement amounts and refund amounts are uniformly denominated and settled in USD. All displayed prices on product pages are final and effective transaction prices during normal shopping periods.
The website strictly implements transparent pricing rules. There are no hidden fees, service surcharges, handling fees or additional charges during the entire purchase process. All costs that customers need to bear are completely displayed on the checkout page, ensuring every transaction is open, clear and predictable.

2. Global Shipping Service Rules

Our website provides global free shipping services for all official products. All orders are eligible for free shipping without any shipping cost charged to customers. We fully undertake all logistics expenses, customs duties, import fees and other related handling fees incurred during international transportation and customs clearance. Customers will not bear any extra expenses related to logistics and customs clearance.
All confirmed orders will be processed and arranged for shipment within 1 to 3 working days after successful payment verification. Our team will complete order review, product inspection and standard packaging before delivery to ensure product integrity and delivery accuracy.
After warehouse dispatch, the standard delivery period for all orders ranges from 6 to 12 working days. The delivery cycle covers complete procedures including international transportation and local distribution. Minor delays may occur due to objective and uncontrollable factors such as customs inspection adjustments and regional logistics arrangement changes.

3. Order Confirmation & Customer Responsibilities

Customers shall ensure that all information submitted during order placement is true, accurate and complete, including recipient name, contact information and delivery address. Incorrect, incomplete or invalid information may cause logistics delay, delivery failure or package return. The website will complete delivery strictly according to the customer’s confirmed order information.
Once the order is successfully submitted and paid, the order content and basic information cannot be modified arbitrarily. If customers need to adjust order information, they shall contact the official customer service channel in a timely manner for assistance. We do not guarantee successful modification for orders that have entered the processing or shipping stage.

4. Return Service Terms

We provide a standardized and customer-friendly return policy for all purchased products. Customers can submit valid return applications within the official return window if they have reasonable dissatisfaction with product use experience, product status or other compliant scenarios. The valid return period is uniformly implemented in accordance with the official standard of our website.
All returned products must be kept in unused, unopened, intact and resalable condition with complete original packaging, unless the product has quality problems, transportation damage or delivery errors caused by our side. All return applications need to be submitted through the official designated channel for systematic review and verification.
We strictly protect the legitimate shopping rights and interests of every customer. For product problems caused by our responsible links, we will provide compliant return services and bear corresponding processing costs in accordance with unified standards.

5. Refund Processing Rules

After the returned products are received, inspected and verified to meet return standards, we will initiate the official refund procedure. The whole refund processing will be completed within 5 to 10 working days. The refund will be returned to the customer’s original payment account in full according to the actual payment amount of the order.
No unreasonable deductions, hidden fees or additional handling charges will be generated during the refund process. For orders participating in discount activities, the refund amount will be calculated based on the actual payment amount of the order to ensure fair and standardized refund settlement.
The entire refund process is transparent and traceable. Customers can consult the latest progress of refund processing through the official customer service page of the website.

6. Product & Service Description Specification

All product pictures, introductions, function descriptions and ingredient descriptions on the website are arranged in accordance with real product attributes and official positioning. We strive to ensure that all display content is true, accurate and consistent with the actual products. Slight visual differences caused by display equipment and shooting angles do not affect product function and quality attributes.
All products are developed and produced in strict accordance with standardized production specifications, with safe and compliant ingredients and stable product quality, meeting daily use and nutritional supplement needs of customers.

7. Service Update & Term Adjustment

We reserve the right to appropriately optimize and adjust the content of these Terms of Purchase according to platform service iteration, industry standard upgrade and business development needs. All adjusted terms will be officially released on the website and take effect immediately after publication.
Customers’ continued browsing, order placement and purchase behavior on the website after the term update is deemed as full recognition and acceptance of the latest Terms of Purchase. We recommend that users regularly check the official purchase terms to keep abreast of the latest service specifications.

8. Official Consultation Channel

For any questions about order rules, pricing standards, shipping services, return and refund policies and purchase terms, customers can obtain professional and official support through the dedicated contact page on our website. Our customer service team will provide unified, accurate and efficient reply and processing services for all purchase-related demands.

 

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